We do not approve of using the jailbroken devices and here are some reasons:
- Jailbreak contradicts EULA
- Jailbreak is dangerous in terms of viruses and worms (it affects jailbroken iPhones running the SSH app with the default password)
- Jailbreaking you device voids your warranty and you cannot expect any help from Apple if you start experiencing any hardware problems with your jailbroken device.
The above mentioned is not something that we as developers should be worried about as it is your decision and your responsibility. What’s most important is that jailbreak destabilizes your OS and leads to unpredictable performance problems.
Let us put it this way: we really messed it up with 1.3 and 1.3.1, but luckily 1.3.2 which got through approval very fast is stable and secure update. But despite it being stable and secure we still received hundreds of letters to our support with complaints about losing of data and crashes on launch of the app.
We were really surprised as we successfully managed to load on our devices the data backups that were sent to us with such complaints. And then it occurred to us that a jailbreak might not be something that we can just silently disapprove of (our devices are NOT jailbroken, you got it right).
You see, when we hear you lose your data, it makes us really worried about you as we understand how much you rely on iStudiez Pro and how much efforts you put into your studies.
Ok, so we found a buddy with a jailbroken iPod and tried loading one of the backups that we received. Yep, it crashed, all data deleted. Yep, a shock.
It took us a sleepless night to dig out the reason and when we turned the multitask app off, backups started to load normally.
So our solution to users who happen to have jailbroken devices and can’t load backup: restart your device in safe mode and load your data backup (it will load successfully).
That’s it guys. One simple app unapproved by Apple caused such problems for hundreds of people that we care about. Why don’t you just think it over taking into account that OS 4.0 will support native multitasking?
What upsets us the most is a number of negative reviews that were most likely written by users with jailbroken devices and may mislead the others and lower our motivation (which is not happening, but it might have and we are sure you don’t want that ;))…
Wow, finally we let it out, now getting back to finalizing sync feature….