iStudiez Pro Cloud Sync Server And iCloud

By iStudiez Team March 13, 2013

Some days ago iStudiez Pro Cloud Sync server was down and our users сouldn’t sync the app data. Currently everything is up and back to normal operation so you may use Cloud Sync service again.

However, we feel that we need to speak more about sync due to questions that we received from you guys over these several days. Option to sync and save your data is a vital part of a student’s life. And it’s obvious that a safe syncing is a guarantee of being organized and prepared in our case. iCloud sync service is smart, simple and easy to use. Thus it is logical if you ask why we use our own Cloud Sync service instead of iCloud?

We’ve already written about it long ago, so we’ll make it short. Due to a number of limitations we wouldn’t be able to implement many new and interesting features in iStudiez Pro if we used iCloud sync.

Another big concern of ours is that with our own Cloud Sync we are able to recover your data if something really really goes wrong. And we wouldn’t have such option if we used iCloud sync.

P.S. Just to add some sweets: we’ve already implemented some nice new things in the app and we are eager to show you as soon as we can 😉

Marc

Is the ability to sync class schedules to my ical in the near future? Doing so would allow my family and such (that are subscribed to my ical) to see them as well.
William

Is there still some problems with your Sync Server? As I’m an Australian student, and I find I can’t register Sync Account today, no matter how many times I tried > <. Would you please check it and reply me soon? Thank you.
Danny

I am still unable to sync my schedules. I cannot even sign in to my iCloud istudiez account. I am sure I am typing in the correct password, but to be sure I attempted to request a password reminder via the “Forgot Password” link and upon entering my email address an error message appears, which reads: “Cannot Sync – Please try again in a few minutes.” What can be done to fix this problem?
ludo

I’m a dutch student, and i also can’t sync.
Is the server still down or is it just me?
Nuno

I have the same problem William does, i need to register, and i cant’t, keeps saying that i try again in a few minutes! Any solution?
Thanks
halvor ødegård Teigen

i have the same problem, and can still not create an account and sync. please contact me and tell me how to solve this. ( i’m from norway)
James

I have the same problem as William. Is this going to be fixed soon?
Thanks
Chantal

Can’t open account neither sync. Thanks for fixing it quickly!
Ludin

Please Give us the option to have it synced with Dropbox, adding an alternative to “Web View” For Windows Users.
Mark Christian

It looks like I am not the only one still not able to sync even after being told we could. Please fix the issue, I can go some where else!!
Klee Retivov

I just purchased the program and can’t create a sync account or sync anything. This is one of main reasons to purchase this app is the syncing between devices. This is going on too long for your customers. please fix!
Laura

Just beginning this app, I was very excited to be able to sync, but I have no idea how to use the cloud sync instead of the iCloud. Please send specific directions.
KATE

Sync is not working. Data I entered into my Iphone app is not getting to my Mac app. Totally useless unless this works. I am incredibly frustrated. Plus, my google calendar will sync with iOS, but because that doesn’t sync with Mac, my other events don’t show up. FIX PLEASE or give me my $$ back. Doesn’t work as advertised.
https://istudentpro.com iStudiez Pro Team

Kate, we have sent you an email with the solution. Please check.
Aidan

I have followed all of the instructions to no avail. I first only used iStudiez Pro on my mac, now I have installed the application on my iPhone. I have successfully set up my Cloud Sync account and logged in on both devices simultaneously, but the data will not sync from my mac to my iPhone. If you have any means of customer support that would be great, if not, I feel like I purchased a misrepresentative service.
ILMW

I have same issue with KATE. When using iStudiez Pro on Mac, when click “Sync Now”, it always return error message:
Sync error. Please try again in a few minutes.
I tried many times and many days. Same error.
Please let me know how to solve this? Thanks!
Paige

IStudiez Pro on my iPad wont sync. It keeps telling me to check my Internet settings. Since im posting this using the same iPad, my Internet connection is just fine.
- https://istudentpro.com iStudiez Pro Team
  
  Hi Paige!
  
  There was an issue with the provider, where our Cloud Sync servers are stored. The service is already up and running.
  Please accept our apologies for the inconveniences you have suffered.
Sophie

Same problem as KATE. Wth is going on?!
- https://istudentpro.com iStudiez Pro Team
  
  Hi Sophie!
  
  There was an issue with our Cloud Sync server ISP. The issues has been already solved, the service is up and running.
Caitlyn

I still cannot connect to the server. Why is this still an issue?
- https://istudentpro.com iStudiez Pro Team
  
  Hi Caitlyn,
  
  Our server is already up and running.
  Did you try to use another wi-fi or network connection? It may be a temporary issue of your ISP or firewall settings. Please check.
Christian Huang

Is the server currently working? this is showing up “Cloud Sync Server is unreachable. Check your Internet connection and try again.”
- https://istudentpro.com iStudiez Pro Team
  
  Hi Cristian!
  
  Yes our server is working. Do you still face the issue?
Emily

Is there another issue with the cloud server? I am in the US but I cannot create a new cloud account. I have tried creating the cloud account using both my mac and iphone, and with multiple email addresses multiple times. However, I never receive the conformation email. I tried waiting, but it has been over a day.
- https://istudentpro.com iStudiez Pro Team
  
  Hi Emily!
  
  There was no any issues with our servers. Are you able to login to your iStudiez Pro Cloud Sync Account now?
John

Just purchased iStudiez Pro for my daughter. When trying to sign into sync data between mac and iOS devices I’m being told “login in password is incorrect”. I have checked are rechecked the account and the login and password are correct. Any known issues? First day back to school is Wednesday (today is Monday) and it would be nice to have her organised.
- https://istudentpro.com iStudiez Pro Team
  
  Hi John!
  
  Please try to create iStudiez Pro Cloud Sync account using the same email address as you have used before.
  Inform us the result.
  
  We regret for the inconveniences you suffer.
Jackie

I have iStudiez Pro on one Mac and it is syncing fine. The second Mac — identical configuration, account, and password, is getting the dreaded ‘Cannot Connect to Server’ – check your internet settings and try again. Obviously this Mac can connect to the server as I am writing this message from this Mac.
- https://istudentpro.com iStudiez Pro Team
  
  Hi Jackie!
  
  Please email us to support(at)studentpro(dot)com, we will try to assist you.
Jaci

I am having the same issue as John! I’ve checked and rechecked to make sure the email and password are the same and even gave it some time to process my new account but I’m still getting “login in password is incorrect”. Please help!
I also tried sending a data backup to my email from my iphone then opening it on my ipad but i’m hitting a road block there as well and cannot download the data.
- https://istudentpro.com iStudiez Pro Team
  
  Hi Jaci!
  
  Please try to create iStudiez Pro Cloud Sync account using the same email address as you have used before.
  If you require further assistance, please email us to support(at)istudentpro(dot)com.
T

An Option to sync with gmail calendar or ical would be great for those of us who dont have macs
- https://istudentpro.com iStudiez Pro Team
  
  We will think about this feature. Thank you for the suggestion.
Amy V

I asked my students to create a sync account today and they all kept getting the following error message: cloud file server is unreachable.
- https://istudentpro.com iStudiez Pro Team
  
  Hi Amy!
  
  It looks like an access to our server is blocked in your location.
  
  Please try to open the following links in your browser:
  https://cloud.istudentapp.com
  https://node1.istudentapp.com/
  https://node2.istudentapp.com/
  
  Send us the screenshots of what you will get.
  
  These IP addresses should be allowed to sync iStudiez Pro:
  74.208.112.214
  74.208.109.61
  54.221.232.197
  
  Please provide your ISP with these addresses and request an access to them by HTTP and HTTPS.
  
  Email us to support(at)istudentpro(dot)com.
Luis

Hey,

My password is not working on the OS X app. Im trying to use the “Forget password” feature but I don’t get any e-mail to reboot my password.

Please, what should I do?
- https://istudentpro.com iStudiez Pro Team
  
  Hi Luis!
  
  All password reset requests are processed in a queued manner.
  Once you send a request – the email gets into a queue and is going to be processed in a timely manner.
  Furthermore, sometimes emails from our server may get into SPAM folders. Please check.
Shonnie

Hi! I’m almost certain both my password and email is correct, although when I try to sync it to my iPad it says it’s an incorrect password. Is there a fix for this?
I have tried to create a new account using the same email to only say it’s currently in use. Is there a password reset?
- https://istudentpro.com iStudiez Pro Team
  
  Hi Shonnie!
  
  To change your iStudiez Pro Cloud Sync account password perform next:
  – on your iOS device:
  Go to iStudiez Pro Settings > Sync > tap “Sign In” button > tap ‘i’ button in a password field to reset the password
  
  – under OS X:
  Go to iStudiez Pro Preferences > Sync > turn the option off then turn it on > click “Sign In” button > click “Forgot Password?” button
  
  Hope to be helpful.
Yale

My ipad just wont sync anything to sever.
I sent a back up to my email and i opened it on my phone but nothing was backed up.
I cant seemed to sync at all. But i think it works on my phone just not on my ipad.
- https://istudentpro.com iStudiez Pro Team
  
  Hi Yale!
  
  Please email us to support(at)istudentpro(dot)com, we will try to assist you.
Josh

Can you guys help me I keep getting an error saying I am not connected…. obviously I am because I am writing you. I have this app on all my macs and wanted it for my PC…. any assistance would be appreciated..
- https://istudentpro.com iStudiez Pro Team
  
  Hi Josh!
  
  Please email us to support(at)istudentpro(dot)com, provide us with a more detailed (step-by-step) infer about the issue you have faced.
  Hope to hear from you soon.