Sync Server Temporarily Down – UPD: Up and Running!

By iStudiez Team March 6, 2013

Dear all! Unfortunately our Cloud Server provider is down at the moment, thus Sync may not be available temporarily. We have already contacted the provider, they are trying to solve the issue ASAP.

Once the server is up and running, we will let you know. Meanwhile, to be on the safe side, please make iStudiez Pro data backup.

Thank you for you patience and understanding.
Please accept our apologies for any inconveniences you may suffer.

UPDATE (Mar 6, 2013 1:30 am PST): We’ve managed to start the server, but Sync is not available yet, as we’re restoring your data. Everything is going to work really soon.

UPDATE 2 (Mar 7, 2013 11:00 am PST): Cloud Sync should be back to normal operation in 30 min. IMPORTANT: Prior to signing in please make iStudiez Pro data backup to avoid any possible issues!

  • Ben Griffith

    I hope this gets fixed soon. Not only will it not sync, but I can’t sign in either. And, i use this app every day.

  • Lee Coumbe

    Hi,
    I’ve also forgotten my cloud sync password. Could you send me a reset link. Cheers.

  • Kingsley Chen

    Please allow us to use iCloud sync in future updates!!

  • Bryan

    I bought this app yesterday for the sole purpose that i could use it on both my iphone and my mac. Really disappointed that I can’t sync. It keeps telling me to wait a few minutes and try again, but obviously it’s not working. Starting to get frustrated and my schedule isn’t getting any less busy.

  • Alex

    Is there any way to set-up “prep sessions” for upcoming exams/assignments as homework? (A sub-assignment?)

    (e.g. Scheduling 2 hours to study for a Statistics exam on each of the four days beforehand, or setting a due date for an essay’s outline a week before the essay’s own due date.)

  • Kid

    That’s why I could not sign in…
    I hope it will be fixed soon..
    All my college schedules are there..

  • chinese

    my god
    i was thought it was GFW things

  • Damaris

    Sh**t I am at the same situation than Bryan, I just bought the app to sync with my MacBook…
    Really disappointing! They should stop the possibility to download the app or at least put a warning message :-/

  • Rachel

    Oh thank god! I thought I just forgot my password again. Thanks for letting us know!

  • Gianluca

    @Damaris and @Bryan it’s just for one day or two… It’s not like the app won’t ever sync again and you bought it for nothing!

  • Brad Clements

    This is a temporary issue normally the cloud sync works flawlessly. I have used this app for months and have never had an issue. It is a very popular app, its a very difficult system to run. It should be back up very soon. My error says “istudiez pro is down for mantenance” so I was aware there was an issue. I expect the app to be back up by this evening back in perfect working order.

  • Charlie

    Please hurry I use this app everyday and really need to be able to use it soon.

  • Akevian

    Thank for keeping us posted. You guys are the best!

  • Dhruve

    New Feature:
    I think the app, especially the iPad version should allow us to create notes and documents, that way we could just do the work on the iPad and mark the assignment as done as soon as it is done by linking the work just done to the assignment.

  • Antonio

    It would be super great and good for you and all of us, the users, to have iCloud sync in iStudiez Pro.

    It’s even faster and we can avoid these kinds of problems.

  • jeff

    anyway to update the status, it’s been a bunch of hours…..?

  • Nik

    Thank you for keeping us posted! Would you be so kind as to email me (or us) when the app is back 100%? cloud syncing and all, the complete package.

  • Jeremiah

    Things go down unfortunately in the Technology world, but I appreciate the blog posting. Keep working hard and I can not wait for the update post that we are in the clear.

  • http://codekraken.com Charlie

    To everyone complaining: stop complaining.

    It isn’t unnatural for a feature to momentarily break within an application, so just give it time and stop being so impatient.

    Love the app, keep up the great work, and keep adding new features ;D

  • http://erikdonohoo.com Erik Donohoo

    Its been almost 2 days now since it really stopped working. Whats the deal?

  • Bill

    It seems time to implement iCloud-based sync in iStudiez. Sync server down makes things pretty messy since most people start their semester in March.

  • Elphias

    Please implement iCloud sync in future versions!

  • Tim

    You guys rock. I use iStudiez everyday!

  • Delli

    2 days down and still no sync.

  • Zoey

    I have ALL my assessments on this n it wouldn’t work so I uninstalled and reinstalled again. Now all my timetable n assessments are gone. When I can actually sync again will I be able to get them back?

  • Breckie55

    Could we please have an update on sync??

  • Spencer

    I have been using this program on both my mac and my iphone now for over a year. This kind of thing is really rare with these guys and Id encourage you to stick with the product until they get it fixed. It really is great and they do a good job updating their programs. Its been inconvenient for me too, but their tack record is strong.

  • Rui Pedro

    Hope you guys can get it work really, really soon. Until now I’m counting 4 days without the service. I love both apps, iOS and OS X.

    Hope that these problem gets solved forever!

  • Moritz

    Please,
    make the Server running! This issue drives you to despair! I really do need the sync function. So, please remove this error or give me a possibility to use iCloud or Dropbox to sync.
    Thanks a lot!

  • Ben

    This is infuriating and has already lead to me missing appointments because they have been added on one device and not synced across. How much longer? It has been days already.

  • http://commissionmylife.org Joel

    Let’s get this figured out…. I’m tired of my devices not syncing. I paid for this app. This is unacceptable. Either fix it, or figure out a way to compensate those of us who paid for the pro features and are not receiving them.

  • Chris

    Bryan, you’re an asshole. Damaris, sit down and shut the fuck up. This isn’t an application issue this is a server problem that occurred yesterday. A blog post was made within an hour and they’re working on it. Calm the fuck down.

  • Tim

    Is there another update regarding sync capabilities?

  • Gary Sharman

    iStudiez Pro has become my go-to app for my school schedule, but this seems like the perfect time to put both effort and money into building a better system. Maybe your apps became too big too fast, but having worked as both an Oracle database analyst and Unix sys admin for eight years brings up questions of data security and off-site redundant servers. Our service agreement required a 99% up time so redundancy was necessary. It appears that you have no such system in place (or a process that is not mature) for the safety and consistency of user data. Restoring user data is a great start toward mitigation, but future plans should include off-site high-quality redundant servers. Good luck and I look forward to using your app ASAP!

  • Moritz

    Thank you for fixing the problem. Now, the cold sweat is disappeared.
    And all is working fine and errorless. Perfect!

  • afdsfads

    Joel stop being a fag they are doing their best

  • Sam

    Everything is back to normal. Thanks!

  • Ben

    hi pple. i accidentally deleted all my data on the app about an hour ago and am really down cos i dont know what to do now. Pls any help ??? I’ll really appreciate it pls !!!

  • Cory

    Thank you for the fix. Should be a good learning experience. No errors. Keep up the good work.

  • Mark Christian

    I can not get back in, I have sent to ask for a reset of my password three times with no response back. Are you guys out to lunch or what!!!! Should have stayed with iHomework. Your server goes down and now it reply to emails either.

  • CHB

    Mine still isn’t working?

  • Eduardo

    Hi Guys,

    Any news about the sync ? I’m still unable to sync my devices. My login says that my password is wring and no way to reset the same because te email never arrives.

    Please advise.

    Thanks

  • Riza

    Is there a support contact page?
    I have deleted and reinstalled this program on my laptop THREE TIMES and it still won’t open properly. It keeps crashing and has been completely useless. I have bought the PRO version for all my apple products so that it could sync across the board, but now this is becoming a waste of money. PLEASE HELP!!

  • Diego

    I bought this app and since I have, I have been trying to sync with no avail. Not even an account has been created as many times as I Redo and use a different account. But now I have a mac and want to purchase the app but until someone can get me a live account to sync my schedule I don’t see the point. PLEASE HELP ASAP. URGENT. I see there has been trouble but enough is enough. ASAP

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